A practical filming guide / AV integrators and manufacturers

Planning an AV installation case-study film

A useful installation film explains the customer’s need, the choices behind the system and how the finished space works. Plan those three things before making a shot list.

LED display towers within Heathrow Terminal 5’s passenger concourse
Heathrow Terminal 5 LED towers — a Jaegerfilm installation case study produced for Sharp Display Solutions.

01 / Purpose

Start with the buyer’s question.

Who will use the film, and what do they need to understand? A consultant assessing an AV integrator may want to see how a difficult brief was resolved. A manufacturer’s dealer may need an application story that connects a product to a real setting. A homeowner considering a home cinema may want to understand the room, the advice and the everyday experience.

Choose one main question. Then identify the evidence: a customer explaining the original need, an engineer describing a decision, and footage that shows what they mean. A list of installed products can support the story, but rarely supplies the story on its own.

02 / People

Choose the right voices.

A customer or end user can explain the need and their experience. An integrator can explain the design and practical constraints. A manufacturer can explain why particular equipment suits the application. One person need not speak for all three.

Share topics in advance rather than asking people to memorise a script. Useful starting questions are:

  • What needed to change in this space?
  • Which design decision made the biggest difference, and why?
  • What can we show that demonstrates that decision?
  • How is the system used and supported now?

Arrange a quiet interview space separately from the demonstration. Check names, job titles and technical terminology with the people responsible. If someone describes a benefit, be clear whether it is their experience or a measured result.

03 / The location

Arrange access and permissions early.

The person commissioning the film may not control the building, the installed content or everyone who appears on camera. Confirm who can approve filming and publication before arranging the shoot.

  • Site access: filming hours, induction, escorts, parking, equipment routes and any required site documentation.
  • People and privacy: interview availability, consent arrangements and how to avoid recording people or information that should remain private.
  • The system: who can operate it, when it will be ready, and which control screens or technical areas can be shown.
  • Material on screen: permission to use demonstration films, music, presentations and other third-party content in the finished production.

In an occupied home, agree which rooms and identifying details can appear. In a live operational space, build the filming plan around the site’s work and safety requirements. A short recce or a set of current site photographs can resolve questions before crew arrive.

04 / Evidence on camera

Show the room, the detail and the use.

Plan wide views that establish the space, closer views of the relevant equipment, and a person using the system. If an interview discusses simple control, show the action and its result. If maintenance access matters, arrange a safe demonstration rather than relying entirely on shots of the finished surface.

LED walls, projection and control screens

Allow time for camera tests. Displays can produce flicker, banding, moiré or exposure differences that are not obvious to someone standing in the room. Have a system operator available and agree suitable demonstration content. A clean screen feed can be useful alongside location footage, provided its use is cleared.

Home cinema, hi-fi and the listening experience

Film the relationship between seating, screen, loudspeakers, lighting and control. A website video cannot reproduce how a cinema or hi-fi system sounds in person. Show the setup and let the people involved explain their choices; use the film to support a real demonstration.

05 / The finished material

Agree versions and approvals before filming.

A main case-study film, a short sales edit, a dealer presentation and a vertical social clip have different needs. Choose the intended uses before the shoot so interviews, framing and supporting footage can serve them. Agree captions, graphics, technical review and any separate language versions as part of the scope.

Nominate one person to bring feedback together. Confirm whether the customer, integrator, manufacturer and site owner need to approve the film, who checks factual claims, and when those reviews must happen. For a launch or trade show, work backwards from delivery and approval dates.

For manufacturers, an installation story can sit alongside product explanations and event films. The Sharp / former NEC production relationship shows how different formats can serve one organisation without asking a single film to do every job.

06 / A starting brief

Your AV filming brief checklist.

Copy these prompts into an email or planning document. Unknowns are fine; the first conversation can help resolve them.

  1. Project and organisation: what has been installed, where, and who is commissioning the film?
  2. Audience and purpose: who should watch it, what should they understand, and where will they see it?
  3. The story: what was the original need, which choices matter, and what evidence can we show?
  4. Contributors: who can explain the customer, integration and product perspectives?
  5. Location: access windows, privacy limits, site requirements and a contact for permissions.
  6. Demonstration: system readiness, an available operator and cleared screen content.
  7. Deliverables: main film, shorter edits, aspect ratios, captions and intended channels.
  8. Review: technical fact-checker, stakeholders and one person to consolidate feedback.
  9. Timing and scope: key dates, budget range if known, and any existing footage or photography.

Scott leads Jaegerfilm projects from the first conversation through interviews, filming and post-production, with additional crew where needed. A finished brief is not required.